Frequently Asked Questions

  1. Where are the products made?
    All of our products are designed, crafted, or printed in New Zealand.

  2. Do you have a physical store?
    Yes! Our store is located at 237 Parnell Rd, Parnell, Auckland 1052.

  3. When will I receive my products?

    We aim to ship your orders as soon as the order is completed.
    Auckland-Wide - estimated from 2 - 4 days
    North Island - estimated from 2 - 6 days
    South Island - estimated from 4 - 6 days

    For International Shipping and more details please check our Shipping Policy.

  4. Do you ship outside of New Zealand? 
    We’re happy to ship to most parts of the world. Please check our Shipping Policy or send us a message through our Contact Us page and we’ll be glad to help!

  5. What payment options do you accept?
    We accept payments from Credit Cards, PayPal, Shop Pay.

  6. Can I return my orders?
    Product(s) subject to the Return must be returned within 15 days of purchase date, please check our Return Policy for further details.