Shipping policy

SHIPPING WITHIN NEW ZEALAND

Our prices include rural deliveries. Please note that delivery times are estimates only and based on information given to us by NZ Post. You will receive a shipping confirmation email with a tracking number for your parcel.

LOCAL DELIVERY - $6.50

Auckland-Wide. Delivery estimated from 2 - 4 days

NORTH ISLAND - Starts at $12.00

Delivery estimated from 2 - 6 days

SOUTH ISLAND - Starts at $15.00

Delivery estimated from 4 - 6 days

Oversized or excess weight items can incur extra shipping charges, this will appear at check out or would be arranged and discussed prior to shipping.

INTERNATIONAL SHIPPING

Countries we ship to are listed below.

All international shipping is calculated at check out, based on the weight and size of items being sent. For affordable shipping items please explore our EASY TO POST selection.

Australia - from $16.50 delivery from 4 to 10 working days

United States - We are currently unable to ship to the US due to the recent changes with US tariffs and import rules.

South Pacific - Cook Islands, Fiji, New Caledonia, Samoa, Tonga, Vanuatu - from $27 delivery from 3 to 13 working days.

Canada, United Kingdom, Austria, Belgium, Denmark, Finland, Germany, Ireland, Italy, Netherlands, Norway, Poland, Portugal, Slovenia, Spain, Sweden, Switzerland, Croatia, France, Greece, Hungary, Estonia, Iceland, Jersey, Latvia, Lithuania, Luxembourg, Malta, Serbia, Slovakia. - from $25 delivery from 6 to 13 working days.

Asia - Cambodia, China, Hong Kong, Japan, Malaysia, Philippines, Singapore, South Korea, Taiwan, Thailand, Vietnam - from $20 delivery from 6 to 13 working days.

If the country you are wanting is not listed please contact us at The Fantail House +64 9 218 7645 or info@thefantailhouse.co.nz to arrange shipping directly. We are always happy to help.